Art Boutique Hotel Monopol

Location of the hotel was great, in the centre of town. Breakfast was simple and plenty of food to choose from. Our room was brilliant. We were given the suite on level 5 and it had the most incredible view of St Moritz. There was so much wardrobe space - enough for a his and hers unpack. Bed was very comfy ( though duvet was too hot and heavy) Separate toilet and bathroom, with shower over the bath. Room too hot, so we asked for the thermostat to be turned down which made a huge difference. Complimentary water too which I think is a must these days in any hotel! thank you.

Breakfast was excellent. I liked the choices. The bed was the most comfortable bed of my vacation. I’m so glad I chose to go to dinner at this hotel. The presentation of the food was amazing and tasted good as well. The waiters paid just the right amount of attention to me. They asked for my arrival time and picked me up at the train station and took me to the station in the morning.

The staff are really helpful and everything just worked. The design of the room was well considered and made with quality materials. For some reason, we had a free upgrade to a wonderful room with a big seating area, huge walk in wardrobe, lovely bathroom and comfy bed. In the evening, housekeeping come round and literally turn your pillows into alps and put chocolate Toberlones on the foothills. Breakfast was excellent in their well furnished restaurant and the sky bar had great views and looked really cool, though we did not have the time to hang out there. From our room, we could see snow-capped mountains in the distance between the buildings.

Location was good for shopping, eating and bars and for the train to the mountain top. The hotel provided a travel pass which meant the mountain trip and buses were free...a great bonus. Staff were friendly and the sky bar is great to have drinks, snacks and relax. Our room was spacious and had a great view of the lake. We were welcomed with a glass of prosecco. We were picked up with a free transfer to the hotel from the Station and return at the end of the visit

The staff - I didn’t mention it was my 50th birthday but had a lovely card and voucher. I was impressed to receive an offer of a lift from the station a few days before my arrival. It was also no problem to arrange a shuttle to the station when I left.